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Welcome!

Welcome to the interactive resume of Sthefanee Galvez, a Virtual Executive Assistant and Online Business Manager. This single-page application transforms a traditional resume into an engaging experience, perfect for a modern, tech-focused environment. Built with a modern tech stack including HTML, Tailwind CSS, and JavaScript with Chart.js, the site brings my accomplishments to life. It allows you to navigate through an interactive career timeline, explore core competencies in AI and automation, and view key achievements in business growth and client management through dynamic data visualizations. This portfolio combines my professional summary, all of my job positions and skills, and key achievements into a cohesive and visually appealing experience that showcases a decade of administrative excellence, strategic marketing, and technical proficiency.

Sthefanee Galvez | The Conversion Catalyst

STHEFANEE GALVEZ

Professional Summary: The Conversion Catalyst
📞 +1-917-435-6892 ✉️ [email protected] 🌐 LinkedIn Profile: https://www.linkedin.com/in/sthefanee-galvez/ 📍 Remote

A highly driven and versatile executive-level professional with over 5 years as a Virtual Executive Assistant and Digital Strategist, specializing in AI & Automation, Marketing, Sales, and high-stakes Financial/HR Operations. As the Founder of Remote Sell Essence, I have a proven history of enhancing digital presence, streamlining operations (increasing efficiency by 30%), and driving revenue (boosting overall profitability by 20%). I am fluent in English and Spanish, and proficient in high-conversion tools like HubSpot, Salesforce, GoHighLevel, and Gusto, focused on delivering exceptional, measurable results.

$500,000+ New Business Revenue
40%+ Appointment Conversion
95% Client Retention
30% Efficiency Increase
75% Social Media Growth

Professional Experience

Billing and Payroll Virtual Assistant Nov 2025 - Present
Quality Touch Community Care | Remote
  • Manage complete payroll lifecycle for 30 staff using Gusto, ensuring compliance and accurate tax filings.
  • Perform financial risk mitigation and data analysis to track and reconcile client invoices.
  • Translate critical company policies and HR documents between English and Spanish for bilingual compliance.
  • Provide onboarding assistance and conduct initial interviews/pre-screening calls.
  • Maintain corporate website content and staff directories using GoDaddy.
Founder & Virtual Executive Assistant & Online Business Manager Apr 2020 - Present
Remote Sell Essence | Remote
  • Boosted overall profitability by 20% through trend analysis and contract negotiations.
  • Implemented automated administrative systems (GHL, Notion, ClickUp) to increase efficiency by 30%.
  • Pioneered AI-driven market growth, increasing customer reach by 25%.
  • Developed social media strategies resulting in a 75% follower increase and 60% engagement boost.
  • Oversaw executive financials ensuring a 100% on-time payment rate.
Virtual Executive Assistant & HR Pipeline Manager May 2025 - Nov 2025
Quality Touch Community Care | Remote
  • Owned candidate management and interview scheduling for diverse roles.
  • Managed pre-employment compliance including drug tests, background checks, and DocuSign onboarding.
  • Maintained compliance through periodic client notes auditing.
  • Conducted outreach to Support Coordinators for service tier determination and billing receipts.
Talent Acquisition Partner Jan 2024 - Apr 2025
THCO - We Are Hiring | Remote (Contract)
  • Collaborated with sales teams to generate $500,000+ in new revenue.
  • Scheduled 100+ daily qualified appointments with a 40% conversion rate.
  • Used Talen.ai to source clients in Finance, Tech, Healthcare, and Architecture.
  • Achieved 10% QOQ revenue growth through cold outreach qualification.
Sales Specialist Jan 2024 - Apr 2025
Blxck One Group | Remote (Contract)
  • Exceeded monthly sales targets by 40%+, generating $35,000+ in 12 months.
  • Conducted 50+ monthly product demonstrations with a 40% conversion rate.
  • Identified high-value opportunities leading to a 15% increase in large contract closures.
  • Maximized revenue through upselling and loyalty/referral program management.
Appointment Setting Specialist May 2021 - Dec 2023
TeamingPro | Remote (Contract)
  • Achieved daily average of 100+ qualified appointments.
  • Maintained 80% appointment-to-show rate through follow-up strategies.
  • Collaborated with closers to maintain a 40%+ conversion rate.
Regional Sales Partner Apr 2020 - Apr 2021
Fleekminds | Remote (Contract)
  • Exceeded regional revenue targets by expanding market share.
  • Managed full sales cycle from proposals to contract negotiation.
  • Delivered tailored IT staff augmentation and software solutions.
Administrative Assistant Jan 2019 - Mar 2020
Our Lady of Mt. Carmel Church | Staten Island, NY
  • Improved office efficiency by 20% through optimized scheduling and document management.
  • Reduced inquiry response time by 25%.
Online Tutor Jan 2016 - Dec 2018
UPchieve | Remote
  • Improved student average grades by 15%.
  • Achieved 90% student satisfaction rating.
Administrative Assistant Jan 2013 - Jan 2015
Bellevue Hospital Center - Dermatology | New York, NY
  • Completed daily tasks 20% faster than deadlines.
  • Improved interdepartmental communication efficiency by 15%.
Third-Grade Teacher Assistant Jan 2012 - Jan 2013
P.S. 10 A Magnet School | Brooklyn, NY
  • Increased academic outcomes for 70% of underperforming students.
  • Achieved 95% student engagement rate via innovative lesson plans.

Education & Certifications

Bachelor of Arts: Psychology and Mathematics | Hunter College, NY (Jan 2022)

  • Strategic Use of AI for Entrepreneurship (2024)
  • Digital Marketing Internship Program (2024 - 2026)
  • Virtual Assistant Course Certification (2024 - 2026)
  • Microtrends and ESG (2024)

How it Works

Book A Discovery Call

We will discuss the changes you wish to see and which virtual assistant package suits your needs.

Create A Plan Together

We will set goals and create a roadmap to help you reach your goals.

Experience Positive Changes

We’ll implement proven strategies and identify specific steps to empower you and create the life you truly desire!

FAQs

Find answers to commonly asked questions about Remote Sell Essence and our services.

What is online business management?

Online Business Management is when a person provides administrative, technical, or creative services to clients remotely, usually via the internet. They act as a remote personal or business assistant but do not work onsite. Online Business Management is the strategic support that helps your business run smoothly behind the scenes. I manage operations, streamline systems, set up automations, and handle the day-to-day tasks so you can focus on growth and creativity.

How do I know if I need an OBM or a Virtual Assistant?

A Virtual Assistant typically handles specific, task-based assignments. An OBM works at a higher level—overseeing systems, managing processes, and helping your business run more efficiently overall. If you're managing a team or feeling stuck under the weight of operations, it's time for an OBM.

What are the benefits of an Online Business Manager (OBM)?

Hiring an OBM means you finally get to step out of the weeds and into your role as the visionary of your business. With strategic, bilingual support behind the scenes, you gain:

Clarity – Know exactly what’s happening and what’s next.

Time – Reclaim your schedule by offloading daily operations.

Organization – Systems and processes that actually support your growth.

Confidence – Make decisions knowing someone has your back.

Freedom – Focus on your clients, your creativity, and your big-picture goals.

An OBM isn’t just help — it’s leadership support designed to move your business forward.

How much does online business management cost?

The cost of online business management varies depending on individual needs and the services provided. Contact us for more information.

What services do you offer?

I offer a range of services tailored to entrepreneurs and small businesses, including:

Virtual Assistance: Calendar management, email correspondence, data entry, and expense tracking.

Digital Marketing: Social media management, email marketing, SEO strategies, and content creation.

Graphic Design: Creating logos, branding materials, and marketing visuals.

Web Design: UX/UI-focused websites that are functional, user-friendly, and visually appealing.

If you’re looking for a customized service package, feel free to contact me directly!

How do you communicate and collaborate with clients?

I primarily communicate via email, video calls, and messaging tools like Slack or WhatsApp, depending on client preferences. For project tracking and collaboration, I use tools like Trello, Asana, ClickUp or Google Workspace, ensuring a smooth workflow and clear communication. I specialize in supporting bilingual entrepreneurs and business owners. Fluent in both English and Spanish, I can communicate with you—and your clients or team—seamlessly.

What industries do you specialize in?

While I’m open to working with any industry, I’ve had the most experience in:

Small business ownership and e-commerce

Digital marketing and technology

Creative industries (branding, design, etc.)

Regardless of your field, I bring a flexible and adaptable approach to quickly understand your business needs.

I’m experienced with tools like Trello, ClickUp, Dubsado, Canva, Notion, Airtable, and AI-based automation platforms. If you're using something different, I’m quick to adapt.

What languages do you work in?

I am fluent in English and Spanish, allowing me to work with a diverse range of clients and audiences. Whether it’s creating bilingual content or facilitating communication, I can help broaden your business reach.

How are payments structured?

Payments are typically structured as follows:

Hourly Rates: For ongoing virtual assistance or smaller projects.

Flat Fees: For specific services, such as branding packages, website design, or marketing campaigns.

Retainer Plans: For long-term partnerships with guaranteed hours per month.

I provide detailed quotes or invoices before starting any project, so there are no surprises!

What tools and software do you use?

Here are some of the tools I frequently use:

Design: Adobe Photoshop, Adobe Illustrator, Canva, Adobe InDesign.

Web Development: WordPress, Wix, Squarespace, HighLevel.

Marketing: Meta Business Suite, Google Analytics, Mailchimp, Hootsuite.

Project Management: Trello, Asana, Notion, ClickUp.

If you require specific tools for your business, I am adaptable and can quickly learn new platforms.

FAQ image

What does the onboarding process look like?

Initial Consultation: We’ll set up a call to discuss your goals, needs, and expectations.

Proposal: I’ll send you a tailored plan with a timeline and pricing details.

Kickoff: Once you approve, we’ll begin the project or services, ensuring clear communication along the way.

We start with a free consultation to discuss your needs. If we’re a fit, I’ll send a custom proposal. Once approved, you’ll complete onboarding forms, and we’ll schedule our kickoff call.

Can you work with clients in different time zones?

Absolutely! I’m flexible and have worked with clients across different time zones. We can arrange a schedule that aligns with both our availability.

I work with solopreneurs and small business owners, especially in coaching, consulting, and e-commerce. If you're looking for personalized, strategic support with a human touch, you're in the right place.

Do you offer ongoing support?

Yes! I provide ongoing support for clients who need long-term assistance, such as social media management, website maintenance, or administrative tasks. Retainer plans are available for these types of services.

How can I get started?

Getting started is simple!

Step 1: Contact me via email at [email protected] or schedule a consultation in my calendar.

Step 2: We’ll discuss your goals and challenges to create a tailored plan.

Step 3: Once we finalize the details, I’ll begin bringing your vision to life!

Feel free to reach out if you don’t see your question here—I’d be happy to discuss how I can help your business succeed!

Can I hire you for just one service or a short-term project?

Absolutely. Whether you need help setting up automation, designing a client onboarding workflow, or revamping your website, I offer both ongoing and project-based support.

What if I’m not tech-savvy?

No problem! My job is to make things simpler—not more confusing. I’ll explain everything clearly, guide you step by step, and handle the tech for you.

Ready to Transform Your Business?

Begin your business-life journey towards a happier and more fulfilling life by taking the first step today.

Contact Us: Fill out the inquiry form or book a free consultation.

Customize Your Plan: Share your requirements, and we'll craft a personalized plan.

Relax & Grow: Sit back while we seamlessly handle your business needs.

Don't let language barriers or overwhelming administrative tasks hinder your growth.

Partner with Remote Sell Essence and experience the power of a highly skilled, bilingual online business manager dedicated to your success.

Let's discuss how I can help you achieve your goals.

Virtual Executive Assistance & Online Business Management


Serving bilingual solopreneurs & small business owners


📍 Available remotely

🌐 English & Español

Contact Information

Worldwide - Remote

(917) 435-6892

Welcome! Open every day.

Remote Sell Essence is a great resource for you that can help you out with your business needs.

We aim to serve clients worldwide with our innovative and high-quality offerings.

Remote Sell Essence is a woman-owned online business established in 2020, offering a wide variety of digital products and services, including online courses, digital templates, and Online Business Management; Sales, Marketing, Technology, Ventures & Partnerships Services.

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