This policy outlines our procedures for shipping and exchanges related to the digital products and services offered by Remote Sell Essence ("we," "us," or "our").
1. Nature of Our Products
Please note that Remote Sell Essence is an online business that provides exclusively digital products and services. This includes online courses, digital templates, and virtual assistance services. We do not sell or ship any physical goods.
2. Shipping & Delivery
Since all of our products are digital, there is no physical shipping involved.
Instant Access: Upon successful completion of your purchase, you will receive immediate access to your digital product.
Delivery Method: Delivery is typically facilitated via a secure download link or access credentials sent to the email address you provided at checkout. Please check your inbox and spam folder for an email from us.
3. Shipping Fees
Because there are no physical products to ship, you will not be charged any shipping or handling fees at checkout.
4. Exchanges
Due to the digital nature of our products, we do not offer exchanges under any circumstances. Once a digital product has been delivered, it cannot be returned or exchanged. This policy is consistent with our Refund Policy, which states that all sales are final.
5. Troubleshooting & Support
If you have completed a purchase but have not received your digital product or are experiencing issues with a download link, please follow these steps:
Check Your Email: Confirm that the email address you entered is correct.
Check Spam/Junk Folder: Sometimes our delivery emails may be filtered by your email provider.
Contact Us: If you are still unable to access your product, please contact us immediately so we can assist you.
6. Contact Us
For any questions related to our digital delivery process or if you need assistance with your purchase, please contact us: